After several years of having to give my dog steroid shots to ease her allergies, I finally decided to try a more natural and hollistic approach. We had very little knowledge about raw food diets but when we found Paleo and spoke with the owner, she made it very easy. She knew exactly what to suggest, and after doing a food trial, my dogs allergies almost completely went away! I say almost because we have other pets and my dog likes to sneak in eating a few kibbles or bites of things she is allergic to, if she has the opportunity. Were also still testing different proteins, which takes time.
Paleo has been great throughout the entire process--even when the food we were using went on backorder through no fault of their own, they gave us an alternative option that worked great :) The staff are also very friendly, the store is always clean, and we are always helped right away.
For the reviews mentioning being closed when they shouldve been open.. I think it is important to always take things into context. Small businesses have limited staff, and still have lives outside of the business. They still deal with family emergencies, car problems, days when they are not feeling well.. To take the time to leave a negative review because of an extenuating life circumstance only makes that person leaving the review look bad, not the business.
Id also like to mention the flip side of this--how I had left work late one day (due to helping an entitled and difficult patient funnily enough) and really needed to pick up my order because my dog was out of food. I called and asked if there were any way they could wait for me for just a few minutes, and they most certainly did.
I do not take giving reviews lightly, but would absolutely recommend Paleo Pet Goods to anyone who is interested in feeding their dog high quality foods and wants to support an awesome small business :) Thank you Christine and team! You are wonderful! ❤